Email Services

Rutgers Connect

The new official centralized university-wide email and calendar service, based on Microsoft Office 365, is called Rutgers Connect. This single email and calendaring system will effectively improve communications, collaboration and scheduling across the community as part of the President’s Strategic Plan.  This cloud service includes email, calendaring, and many other services including 1 terabyte of general storage and 50 gigabytes for email per person.  All current university faculty and staff email services will be migrated to Rutgers Connect. A migration partner has been hired to assist OIT with this project.  Starting in January 2016 and over the next several months work will proceed to migrate all departmental email to this new service.  For more details on this new service, please see: http://oit.rutgers.edu/connect.

 

Current email options include the following :

Please note that these email options will be phased out as faculty/staff migrate to Rutgers Connect

  • OIT hosted email service is available on all three campuses.  The services provided include email and file storage solutions for individual faculty and staff members.  To activate the service, go to http://netid.rutgers.edu/.
  • RUMail is a collaboration suite available to Rutgers departments. RUMail, a fee based service, is offered by the Office of Information Technology as a premium service and includes email, address books, calendaring, tasks, documents, and briefcases. Existing RUMail customers can contact the support team via email at rumail_support@rumail.rutgers.edu.
  • Departmental solution – Some departments operate their own email/calendaring solution. Faculty and staff should contact their departmental IT person for more information on this option.
  • ScarletMail – Rutgers student email is called ScarletMail (GoogleApps for Education).  ScarletMail accounts are available for all faculty and staff.  The service can be activated at netid.rutgers.edu by clicking on “Service Activation.”  The ScarletApps suite provides additional enhanced communication and collaboration tools, such as Drive, Google+, ScarletMailCalendar, and others.  Alumni and retirees can continue to use ScarletApps services forever, providing a lifelong link to the many resources available to the Rutgers community.  ScarletMail can be accessed at scarletmail.rutgers.edu or via the myRutgers portal.  Reading ScarletMail through any other mail program, such as on a phone, requires a separate ScarletApps Mobile/IMAP password. To setup a Mobile password, go to netid.rutgers.edu and click on “Manage Your ScarletApps Mobile/IMAP/POP Password”.  RBHS faculty, staff, and students are required to use the email address assigned by their department/unit/school as their Official Rutgers Email Address.  ScarletMail is available for personal use.

Protected Health Information (PHI) Notice

If an individual is in a department/unit/school that has restricted PHI data they must adhere to the user’s responsibilities as defined in Section 70 of the Information Classification Policy (http://policies.rutgers.edu/view-policies/).

 

Email Setup

To manage or update email configurations, go to netid.rutgers.edu and click on “Manage Email Addresses”.
Personalized Email Address
Also known as “Email Alias,” “Vanity Address,” or “Long-name.” This email address associates you with the University and it is for you to share with others. It is not an account that you can log into. You can read email sent to your personalized address by logging in to your selected Delivery address(es).
Delivery Email Account
Identifies where you actually receive and read your email. You can have up to three delivery accounts, but you must have at least one. All communications sent to any of your Personalized Email Addresses will be delivered to all listed delivery account(s).

* Note: If an individual has been identified with a department/unit/school that has restricted data (PHI), only the respective school email address can be used.  ScarletMail cannot be used as the delivery address.

Official Rutgers Email Address
This email address is what others will see when they search for your contact information at Rutgers. Additionally, Rutgers will send official notifications to this address. This address must end in “rutgers.edu” and we recommend you use your Personalized Email Address here.