Access to nearly all of Rutgers IT services requires the use of a unique network ID (NetID). Students, faculty, and staff can manage their NetIDs, email addresses, passwords, and other Rutgers IT services at netid.rutgers.edu.
If you are having trouble logging into Rutgers services, have forgotten your NetID or password, or are having difficulty connecting to the network, contact OIT-Camden Help Desk for assistance.
Also, if you need help with viruses, spyware, or malware removal, simple infections can be remedied at our Help Desk free of charge. Assistance is available by appointment only.
- Call (856) 225-6274 or email email@example.com
- Visit the OIT-Camden Help Desk in the Rutgers Student Computer Lab, on the first floor of Robeson Library. Make sure to check online for for help desk support hours.
- Feel free to look up the answers to common questions about NetID, ScarletApps, ResNet, RUWireless, and many other topics in the Frequently Asked Questions section of the website.
Rutgers student email is called ScarletMail (G Suite for Education) and can be accessed at scarletmail.rutgers.edu or via the myRutgers portal.
During NetID activation, you set an Official Rutgers Email Address in the form of firstname.lastname@example.org. Email sent to this address is delivered to your ScarletMail inbox. To manage your email configuration, go to netid.rutgers.edu and click “Manage Email Addresses”.
Reading ScarletMail through any other mail program, such as on a phone, requires a separate ScarletApps mobile/IMAP password. To set up your mobile password, go to netid.rutgers.edu and click on “Manage Your ScarletApps Mobile/IMAP/POP Password”.
The ScarletApps suite provides additional enhanced communication and collaboration tools, such as Drive, Google+, Calendar, and more.
Alumni can continue to use ScarletApps services forever, providing a lifelong link to the many resources available to the Rutgers community.
myRutgers University Portal is a personalized one-stop for online services at Rutgers University. myRutgers delivers personal alerts and provides access to academic, financial aid, and student self-service applications, as well as a variety of other student services including email. To login, go to https://my.rutgers.edu and enter your NetID.
The My Apps feature helps you find services such as:
- Class schedules
- Course schedule planner
- Degree navigator (to plan and track academic progress)
- Online directory of faculty, staff, and students
- Financial aid required document status
- Financial aid award status
- Financial hold information
- NJ Transfer system for community college students
- Online bill payment
- Online registration
- RUID and NetID lookup
- Transcript and enrollment certification requests
- Personal contact information (used to update emergency contact, permanent address, and online directory display, as well as to sign-up to receive campus emergency text notifications)
- Campus news headlines for Rutgers Today, Scarlet Knights, The Daily Targum, and more.
RU-tv online offers access to a number of select channels and video-on-demand content. It also provides archived versions of Rutgers-developed programming. For more information, visit rutv.rutgers.edu.
More videos about undergraduate and faculty research can be viewed online at youtube.com/rutgers.
The course management systems available at Rutgers are:
- Sakai – sakai.rutgers.edu
- Blackboard – blackboard.rutgers.edu
- Pearson eCollege – ecollege.rutgers.edu
- Canvas – onlinelearning.rutgers.edu/canvas
- Moodle – moodle.rutgers.edu
The capabilities of each system vary but the basic concepts are the same for each. Many instructors use the collaborative features of course management systems for more than online courses. They supplement the classroom setting by providing course materials, communicating with students, posting grades, and organizing discussions.
Sakai also provides a way for students to communicate with each other. Students and student groups are welcome to create their own Sakai sites. Visit sakai.rutgers.edu to get started.
In addition to the spacious Student Computer Lab which features a help desk and multiple print stations in the Paul Robeson Library, OIT-Camden supports several smaller labs and print stations.
- 401 Penn Lounge Area
- Armitage Hall Room 101 (23 computers)
- Armitage Hall Lobby (fast access pc and printer)
- Apartment Lounge Area
- Business and Science Building Lobby
- Business and Science Building Room 134 (25 computers)
- Campus Center (lower level)
- Fine Arts Building Lobby
- North Conference Room (46 computers)
- Robeson Library Upper Level (printer only)
- Science Building
- Towers Third-floor Lounge
- Graduate Dorm – Business Center (fast access pc and printer)
- Law School, East and West buildings (printers only)
Group study rooms are now available in the Paul Robeson Library for groups to study and work together. Each room contains a large display monitor, an Apple TV, a Windows PC, and a room recording camera. The center of each table has a command console for cables to attach various USB/VGA/HDMI devices. Information about the group study rooms, including how to book them are available at https://www.libraries.rutgers.edu/robeson/StudyRoomPolicies
The computer labs at Rutgers have saved more than 140 million sheets of paper – eight acres of trees – during the first nine years of the print conservation program.
Every January and July, $30 is posted to the printing account of each Rutgers student. When a document is printed, the account is charged 4 cents per sheet of paper if the document is printed on a black-and-white printer and 25 cents per sheet on a color printer.
Students who use up the $30 before the end of the six-month allotment period can pay for additional printing. To learn more, check print usage, or add funds to your account, visit printing.rutgers.edu.
You are your own best defense against identity theft, compromise, and malware. The following are some suggestions for basic IT security:
- Follow password rules. Never share your password. Choose different passwords for different sites.
- Confidential information should not be sent via email. Email is not secure.
- Install antivirus/antispyware software and have it updated automatically.
- Use only secure Wi-Fi when transmitting confidential data (credit card numbers, banking, etc.).
- Don’t be a phishing scam victim. Rutgers will never ask you for your password or other confidential information in email.
- Protect your social networking with privacy settings.
For more information, visit rusecure.rutgers.edu/students.Single Sign-OnUsers who sign on to the Rutgers Central Authentication Service (CAS) with their NetID and password will be able to move between software applications that use CAS without having to re-enter that information for each separate application. Please use single sign-on (SSO) responsibly.Read the security guidelines at eas.rutgers.edu/sso_security and remember to close your web browser when you complete a session that requires you to provide your NetID and password.Two Factor Authentication
Two-factor authentication helps protect your Rutgers account by adding an extra layer of security beyond your password. With two-factor authentication, you can confirm your identity when gaining access to many online resources at the university affecting CAS (Central Authentication Services), which will reduce the chances of identity theft. Once you are enrolled, after you enter your NetID and password to login to a web application, you will then be prompted to confirm on a device (e.g. your mobile phone) that you are the person attempting to login with your NetID and password.
Once you have your NetID and email set up, click here to learn more information on the five minute process. When setting up two-factor authentication, you should have a smartphone (or tablet) and computer available.
Email that tries to trick you into providing personal information or passwords is known as phishing. Phishing attempts are becoming more common and can be very convincing. Rutgers will never ask you for your password or other personal information in email!
To help you identify phishing attempts, a notification is posted to oit.camden.rutgers.edu/info/phishing-line when new phishing attempts are identified.
Still not sure? Contact the Help Desk.
This unencrypted wireless network is used by students, faculty, and staff with official Rutgers NetIDs to configure their devices for the encrypted wireless network, RUWireless Secure.
RUWireless also provides wireless Internet service to guests while at the University. Guest wireless access to the Internet requires acceptance of the Wireless Terms of Service per session.
This encrypted wireless network provides secure access to Rutgers resources as well as Internet services. Access requires an initial one-time configuration per device and provides automatic future connectivity for those devices.
This encrypted wireless network is for RBHS students, faculty, and staff as it provides secure wireless access to RBHS resources.
eduroam® is the secure, world-wide roaming access service developed for the international research and education community. This service allows all Rutgers University students, faculty, and staff to take advantage of free and secure wireless service when visiting an eduroam member university. Visitors from member universities can also have wireless access when visiting Rutgers.
For more information on Rutgers wireless services, visit ruwireless.rutgers.edu.
ResNet (Wired Connection)
To use the wired connection on your personal computer in the residential halls, follow the steps below:
1. Plug one end of your Ethernet cable into the Ethernet port on your computer.
2. Plug the other end into the Ethernet jack in the wall. The jack is usually black and labeled with a number and the letter “D”.
3. Visit resnet.rutgers.edu to check your device configuration or download the installer (NetID and password required).
Students can use the Apps server to access SAS, SPSS, Matlab, Stata, and other applications from home and on campus via a browser, using apps.camden.rutgers.edu.
Specifically designed for Rutgers University-Camden, this app will be your one-stop center for anything and everything RU-Camden including learning about events on campus, finding out about student groups and organizations, and having fingertip access to information on Campus Services.
The Rutgers-Camden app can be downloaded at rutgerscamden.campusapp.com
kite+key, the Rutgers Tech Store and Tek Chek, Rutgers Computer Repair
The Rutgers Tech Store offers great products, services, and discounted pricing to students, faculty, staff, and alumni. kite+key sells major brands, such as Apple, Dell, Lenovo, Asus, and Microsoft and carries a host of cords, cables, cases, and accessories, including Beats, GoPro, and Razer. Other services include cell phone plans, employee payroll deduction, and in-store workshops.
The Rutgers Tech Store facilitates sales, leasing, and device enrollment programs for institutional and departmental sales.
You can also get certified in and out of warranty repairs through Tek Chek, an in-house repair center, as well as warranty and accidental damage plans, same-day smartphone repair, and loaner laptops.
kite+key has locations at:
- Plaza at Livingston Campus, 55 Rockafeller Road, Piscataway
- Hahne&Co. building, 625 Broad Street, Newark
Shop in store or online at kiteandkey.rutgers.edu.
Free and Discounted Software
Students can obtain free and discounted software through the University Software Portal. Titles such as ChemBioOffice, EndNote, OrginLab, Mathematica, NVivo, Refworks, SAS, SPSS, and WebDrive are available. Most major credit cards and personal checks are accepted.
Every Spring, OIT-Camden holds a hiring drive for student workers.
- Competitive pay
- Paid Training
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