Access to nearly all of Rutgers IT services requires the use of a unique network ID (NetID). Most students are assigned their NetIDs when going through the enrollment pathway. Students, faculty, and staff can manage their NetID, select other Rutgers IT services, and manage email addresses at netid.rutgers.edu There are also tools to manage passwords and update security questions (used to help reset forgotten passwords).
The OIT Computing Help Desks are available to assist with your computing questions. Whether you are having trouble logging into Rutgers services, have forgotten your NetID or password, or need assistance with RBHS services, you can contact the Help Desk for assistance.
- Call (732) 743-3200 Monday-Friday between 7:30 A.M. and 5:00 P.M.
- Email email@example.com
RBHS schools will use one of the following:
The ScarletApps suite (GoogleApps for Education) provides enhanced communication and collaboration tools, such as ScarletMail, Drive, Google+, Calendar and others. Alumni can continue to use ScarletApps services forever, providing a lifelong link to the many resources available to the Rutgers community.
To activate ScarletApps, go to netid.rutgers.edu, and click on “Service Activation.” To setup your ScarletApps Mobile/IMAP password, go to netid.rutgers.edu and click on “Manage Your ScarletApps Mobile/IMAP/POP Password”.
As RBHS students, you are required to use the email address assigned by your school as your Official Rutgers Email Address. ScarletMail is available for your personal use.
myRutgers University Portal is your personalized one-stop for online content and online services at Rutgers University. myRutgers delivers personal alerts, provides access to academic, financial aid, student self service applications and a variety of other student services including email. Also see campus news headlines for Rutgers Today, Scarlet Knights, The Daily Targum, and much more. Go to my.rutgers.edu and log in with your NetID.
RU-tv online offers access to a number of select channels and video-on-demand content. It also provides archived versions of Rutgers-developed programming. Go to rutv.rutgers.edu for more information. More videos about undergraduate and faculty research are online at youtube.com/rutgers.
In addition to the services on the portals, students can access many other useful services at: rbhs.rutgers.edu/information_current
- Academic Calendars
- Academic Support
- Class Schedules
- Course Catalogs
- Course Registration and Records
- Computing Resources
- Financial Information
- Scholarships and Fellowships
- Health Services
- Research Resources
- Student Activities
- Student Legal Services
- Transportation and Parking
- Buses and Shuttles
- Parking Permits
Students can also access a tool to update update emergency contact, directory and permanent address information. All students are encouraged to provide a current cell phone number to receive texts in case of a campus emergency. Go to https://personalinfo.rutgers.edu.
Many instructors use the collaborative features of course management systems for more than online courses. They supplement the classroom setting by providing course materials, communicating with students, posting grades and organizing discussions.
Students may be asked to access Sakai at sakai.rutgers.edu , Blackboard at blackboard.rutgers.edu, Pearson eCollege at ecollege.rutgers.edu, or Moodle at moodle.rutgers.edu as part of course activities. The capabilities of each system vary but the basic concepts are the same for each. Your instructor will provide details on how to access required course materials on these systems.
OIT oversees two RBHS computer labs:
- Newark, Medical Science Building C632
- Piscataway, Robert Wood Johnson Medical School L202
The labs offer both Macintosh and Windows systems equipped with a diverse selection of software, scanners and high-speed printers with wireless printing capabilities. The labs are staffed by trained consultants and most labs are open late into the evening and on weekends. Some labs are open around the clock during the final weeks of the semester. Comfortable work spaces with power, wireless access and nearby printing are available to laptop users. Check out oit-nb.rutgers.edu/labs for additional locations, hours and more.
The computer labs at Rutgers have saved more than 120 million sheets of paper – six acres of trees – during the first eight years of the print conservation program.
Student provisioning follows school registration. Print quotas are determined by individual schools.
Poster printing is available at both the Newark and Piscataway Computer Labs. Price varies by size.
Are you aware of your computing/digital responsibilities? You are your own best defense against identity theft, compromise and malware. The following are some suggestions for basic IT security.
- Follow password rules. Never share your password. Choose different passwords for different sites.
- Confidential information should not be sent via email. Email is not secure.
- Install antivirus/antispyware software, and have it updated automatically.
- Use only secure Wi-Fi when transmitting confidential data (credit card numbers, banking, etc.).
- Don’t be a phishing scam victim. Rutgers will never ask you for your password or other confidential information in email.
- Protect your social networking with privacy settings.
For more information on these and other computing topics, visit rusecure.rutgers.edu/students.Single Sign-OnUsers who sign on to the Rutgers Central Authentication Service (CAS) with their NetID and password will be able to move between software applications that use CAS without having to re-enter that information for each separate application. Please use single sign-on (SSO) responsibly.Read the security guidelines at eas.rutgers.edu/sso_security and remember to close your web browser when you complete a session that requires you to provide your NetID and password.
RUWireless is the open wireless network that only encrypts your login credentials (NetID and password). All other data is unencrypted. RUWireless is used for:
1. Onboarding – initially connecting and configuring RUWireless Secure
2. Unencrypted wireless access for sponsored Rutgers guests (with guest credentials)
3. Unencrypted wireless for general guest access.
RUWireless Secure is the preferred encrypted wireless network. It requires an initial one-time configuration per device and then allows those devices to automatically connect to the secure wireless network for all future connectivity. RUWireless Secure is available anywhere RUWireless is broadcast.
RUHealthSciences provides secure wireless access to RBHS resources for RBHS faculty, staff and students.
eduroam® (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. This service allows all Rutgers University faculty, staff, and students to take advantage of free and secure wireless service when visiting an eduroam member university, and allows visitors from member universities wireless access when visiting Rutgers.
For more information on Rutgers wireless services, visit:
Students, faculty, and staff can access SAS, SPSS, Matlab, Stata, and other applications from home and on campus via a browser, using apps.rutgers.edu.
The Rutgers Mobile App provides iOS and Android users with timely information on buses, schedule of classes, dining, events and more, along with shortcuts to online systems such as Sakai and myRutgers.
Get the free app from the Apple App Store or Google Play!
FindTech Offers Discounts on Computers and Accessories
Rutgers has negotiated educational discounts on computers and accessories from popular vendors such as Apple, Dell and Hewlett-Packard. Access online stores through FindTech. The site also offers advice on deciding what to buy. Visit findtech.rutgers.edu for more information.
Kite+Key, the Rutgers Tech Store
The Rutgers Tech Store, Kite+Key, is an on-campus retail outlet for all your technical purchases. Located in the Livingston Retail Plaza on the Livingston Campus, they carry most major vendors such as Apple, Dell, HP, Asus and others at educational discounts. Convenient, personal service for your technical needs including repairs through their partnership with Rutgers Computer Repair. Visit kiteandkey.rutgers.edu.
Free and Discounted Software
Students can obtain free and discounted software through the University Software Portal. Titles such as ChemBioOffice, EndNote, OrginLab, Mathematica, NVivo, Refworks, SAS, SPSS, Symantec Antivirus, WebDrive. Most major credit cards and personal checks are accepted. Visit software.rutgers.edu.
Virus, Spyware & Malware Removal
Simple infections can be remedied at our Help Desk or computer lab locations for no charge. Assistance is available by appointment only. More complex infections can be remediated by the professional repair staff of RU Computer Repair for a fee. Protection plans are also available to provide additional peace of mind.
- Piscataway, Livingston Campus: computer-repair.rutgers.edu
Rutgers Computer Repair
OIT Rutgers Computer Repair offers professional, efficient, and affordable hardware and software support. Students are offered a low cost service agreement for personal computers.
- Piscataway, Livingston Campus: computer-repair.rutgers.edu
OIT offers more than 200 student jobs in the computer labs and Help Desk. These positions provide real-world experience with competitive pay and paid training. A hiring drive is held in the spring. See consultantjobs.rutgers.edu for more information.
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